Goodbye Roaming Charges, Hello SMS Surveys

Posted 10 Jul 2017 by Lauren

Over the years we’ve heard some horror stories about people returning from abroad to extortionate mobile phone bills, which is why we’re glad to hear the EU are finally dropping roaming charges. Making calls, sending texts and using the internet will now cost the same in any country of the EU. …

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My experience of SurveyMill

Posted 17 May 2017 by Lauren

SurveyMill has been running for over a year and I’ve been so excited to run my own SMS survey for a while now. I wanted to see what it was like using SurveyMill to give feedback on my experience to the team but more importantly I wanted to find out what our customers thought about our products and how they felt we could improve them. I decided to conduct my first SMS survey covering our product, Textburst. …

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SMS Surveys: 3 Reasons Why You'll Never Look Back

Posted 15 Feb 2017 by Lauren

Everyone loves texting. Think about it; you use text messages to keep in touch with friends and family, you’re sent them to remind you of restaurant bookings and doctors’ appointments, you use them to set and change delivery times and you can now even use SMS to help control your own health with an application called Florence. …

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Christmas Holiday Cover 2016

Posted 12 Dec 2016 by Lauren

It’s December which means Christmas is just around the corner! We’re letting our staff have a little break over the holidays, but don’t fear, SurveyMill will be as busy as ever delivering your festive text messages.

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SMS Surveys for the Finance Industry

Posted 20 Oct 2016 by Ellie

According to the EY Global Consumer Banking Survey, 2 of the 5 most important engagement drivers for customers in the finance industry are for the company to find ways to improve and to invest in customers’ wellbeing. …

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